These Terms of Service ("Terms" or "Agreement") form a legally binding agreement between you ("Customer," "you," or "your") and White Label Suite LLC, a Nevada limited liability company with its principal place of business in Clark County, Nevada ("Company," "we," "us," or "our"), governing your access to and use of our websites, platforms, software, products, APIs, integrations, and services (collectively, the "Service").
These Terms apply to all properties operated by the Company, including but not limited to: whitelabelsuite.com, app.whitelabelsuite.com, aixup.ai, cometsuite.com, leads.cometsuite.com, social.cometsuite.com, docs.cometsuite.com, whitelabelsnapshots.com, prospectfalcon.com, and any other domains, subdomains, applications, or services we own or operate.
BY ACCESSING, REGISTERING FOR, OR USING THE SERVICE, YOU EXPRESSLY AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE, DO NOT ACCESS OR USE THE SERVICE.
THESE TERMS CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER IN SECTIONS 24 AND 25. PLEASE READ CAREFULLY.
1. Eligibility
You must be at least eighteen (18) years of age and legally capable of entering into a binding contract under applicable law. By using the Service, you represent and warrant that (a) you meet these requirements, (b) you have not been previously suspended or removed from the Service, and (c) if you are accessing the Service on behalf of an entity, you have authority to bind that entity to these Terms.
2. Account Registration and Responsibility
You agree to provide accurate, current, and complete information during registration and to maintain that information.
You are solely responsible for: (a) maintaining the confidentiality of your account credentials; (b) all activities, transactions, content, and communications under your account; and (c) immediately notifying us of any unauthorized access or security breach.
We reserve the right to suspend, restrict, or terminate accounts containing inaccurate, misleading, or fraudulent information.
3. Use of the Service
The Service includes software, tools, integrations, data feeds, and related functionality designed to support lead generation, marketing, outreach, and business operations.
You agree to use the Service only for lawful purposes and in accordance with these Terms, any Acceptable Use Policy we publish, and all applicable laws and regulations.
4. Purchases and Payment Authorization
When making any purchase, you represent that: (a) the billing and payment information you provide is accurate; (b) you are authorized to use the selected payment method; and (c) you authorize the Company and our payment processors to charge your payment method for all fees associated with your account, including recurring subscription fees and Wallet Fund purchases.
We reserve the right to refuse, cancel, or limit any order at our sole discretion, including in cases of suspected fraud, pricing errors, or unauthorized use.
5. Subscription Billing and Cancellation
Certain components of the Service are billed on a recurring subscription basis (monthly or annually). Subscriptions automatically renew at the then-current rate at the end of each billing cycle until canceled.
Cancellation. You may cancel your subscription at any time through your account settings or our support portal. Cancellation must be initiated before the start of the next billing cycle to avoid being charged for that cycle. Cancellation takes effect at the end of the current billing period, and you will retain access to the Service through the end of the period for which you have paid.
No refund for failure to cancel. Failure to cancel before renewal will result in the next billing cycle being charged in full, and no refund will be issued for that cycle.
6. Payment Terms
If a payment fails, we may suspend access to the Service until payment is successfully processed. We may attempt to reprocess failed payments and charge associated fees as permitted by law.
You are responsible for keeping your billing information current and for all applicable taxes, except taxes on the Company's net income.
7. Wallet and Account Funds
Certain features of the Service — including lead searches, data lookups, skip-tracing, and other usage-based functionality — are paid for using funds maintained in your account wallet ("Wallet Funds").
Wallet Funds are pre-purchased, denominated in U.S. dollars, and deducted from your wallet balance as you use the applicable features. You may use Wallet Funds to access usage-based features for your own account or for any authorized sub-account under your control.
Wallet Funds may be added in bulk or through automatic top-up. If you enable automatic top-up, your saved payment method will be charged when your wallet balance falls below the threshold you select.
Wallet Funds are non-refundable, non-transferable, and have no cash value. Wallet Funds may not be withdrawn, redeemed for currency, transferred between accounts, or used outside the Service. Wallet Funds expire twelve (12) months after the date of purchase.
Access to Wallet Funds requires an account in good standing. If your account is terminated for material breach of these Terms — including non-payment, fraud, abuse, or violation of Section 26 - any unused Wallet Funds are forfeited without refund. Voluntary cancellation, closure, or termination of an account by the account holder will result in the immediate forfeiture of any remaining Wallet Funds balance. Upon cancellation, the Wallet Funds balance will be reduced to zero and may not be reinstated, refunded, transferred, or credited toward any future account.
8. Free Trials
We may offer free trials at our discretion. If you provide a payment method to access a trial:
(a) you will not be charged during the trial period; (b) we will send a notice to your registered email address at least three (3) days before the trial ends; and (c) at the end of the trial, you will be automatically charged the applicable subscription fee unless you cancel before the trial period ends.
We reserve the right to modify, limit, or terminate any free trial offer at any time.
9. Fee Changes
The Company reserves the right to modify pricing for the Service at any time, in its sole discretion, including pricing for subscriptions, usage-based features (such as lead searches, data lookups, skip-tracing, AI-powered features, and any other consumption-based functionality), Wallet Fund deduction rates, and any other component of the Service.
Usage-Based Fees. Pricing for usage-based features and Wallet Fund deduction rates may be changed at any time, effective immediately upon posting within the Service or on the applicable pricing page. The Company is not required to provide advance, individualized, or email notice of changes to usage-based pricing. Wallet Funds will be deducted at the then-current rates in effect at the time of each transaction, and by using a usage-based feature, you accept the rate displayed or applied at the point of use.
Subscription Fees. Changes to recurring subscription fees will take effect at the next billing cycle following posting of the updated pricing within the Service or on the Company's website. Your continued use of the Service after the effective date constitutes acceptance of the updated subscription fees. If you do not accept the updated subscription fees, your sole remedy is to cancel your subscription before the next billing cycle.
The Company has no obligation to send individualized email or direct notice of any pricing change. Posting updated pricing within the Service or on the Company's website constitutes sufficient notice for purposes of these Terms.
10. Refund Policy
Due to the digital, on-demand nature of the Service, all sales are final. Refunds are issued only at the Company's sole and absolute discretion and are evaluated on a case-by-case basis. Submission of a refund request does not entitle you to a refund, and any refund granted in one instance does not establish a precedent or obligation for any future request.
No refunds will be issued under any circumstances for: (a) partial usage of any subscription period or service; (b) unused, expired, or forfeited Wallet Funds; (c) failure to cancel a subscription before renewal; (d) accounts terminated for breach of these Terms; or (e) chargebacks initiated without first contacting Company support to seek resolution.
You agree that initiating a chargeback or payment dispute without first attempting to resolve the issue through our support portal constitutes a material breach of these Terms and may result in immediate termination, forfeiture of access and Wallet Funds, and recovery of associated costs and fees.
11. License Grant; Ownership; White-Label Use
Subject to your compliance with these Terms and timely payment of all fees, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business purposes during your subscription term.
The Service is licensed, not sold. The Company and its licensors retain all right, title, and interest in and to the Service, including all software, source code, models, data structures, designs, branding, trademarks, trade secrets, and intellectual property. No rights are granted to you except as expressly set forth in these Terms.
White-Label Use. Where the Service is offered with white-label functionality, you may present the Service to your end customers under your own brand, name, logo, and domain in accordance with the white-label features the Company makes available. You may not:
(a) claim ownership or authorship of the underlying software, platform, code, infrastructure, or intellectual property; (b) represent yourself as White Label Suite LLC or any of its affiliated brands; (c) make warranties, representations, or guarantees regarding the Service beyond those the Company has expressly authorized in writing; or (d) remove, obscure, or alter any proprietary notices embedded in the Service except through the white-label features the Company provides.
12. Reseller Program
If you are licensed as a reseller of the Service:
(a) your reseller license is non-transferable; (b) you may not sell, sublicense, assign, or distribute reseller rights to any third party; (c) multi-tier reselling is strictly prohibited; and (d) you may not bundle, package, or merge your reseller license into any other product, course, coaching program, or offering without the Company's prior written consent.
Any sale or transfer of your business does not transfer your license. The acquiring party must establish a new account and accept the then-current Terms.
Violation of this Section constitutes a material breach and may result in immediate termination of your account and forfeiture of access and Wallet Funds without refund.
13. Reseller Responsibilities
As a reseller, you agree to:
(a) make no claims, warranties, or guarantees regarding the Service beyond those the Company has expressly authorized; (b) maintain a written agreement with each end customer that, at minimum, requires compliance with these Terms and applicable law; (c) maintain and enforce your own published refund policy with your end customers; (d) keep Company pricing, discount structures, internal documentation, and confidential materials confidential; (e) be solely responsible for all support, billing, and customer service obligations to your end customers; and (f) indemnify and hold the Company harmless from any claim, loss, or liability arising from your conduct, your end customers' conduct, or any representation made by you outside the scope authorized by the Company.
14. Compliance with Laws and Acceptable Use
You agree to comply with all applicable laws, including but not limited to: the U.S. CAN-SPAM Act; the Telephone Consumer Protection Act ("TCPA"); the Fair Credit Reporting Act ("FCRA"); the Driver's Privacy Protection Act ("DPPA"); the Gramm-Leach-Bliley Act ("GLBA"); the Fair Debt Collection Practices Act ("FDCPA"); state and federal data privacy laws (including the California Consumer Privacy Act ("CCPA"), California Privacy Rights Act ("CPRA"), and California Invasion of Privacy Act ("CIPA")); intellectual property laws; and the laws of any jurisdiction in which you operate or contact end users.
You may not use the Service to:
(a) send unsolicited or unlawful communications; (b) engage in fraud, harassment, stalking, intimidation, or deceptive practices; (c) access, scrape, or harvest data outside the intended use of the Service; (d) reverse engineer, decompile, or attempt to derive the source code or underlying models of the Service; (e) introduce malware, viruses, or other harmful code; (f) circumvent security measures, rate limits, or usage controls; or (g) use the Service for any purpose prohibited by our upstream data providers, including FCRA-regulated decisions (credit, employment, housing, insurance underwriting, or tenant screening) unless expressly authorized in writing.
You are solely responsible for how you and your end users use any data obtained through the Service. Specific feature-level restrictions are set forth in Section 15.
15. Specific Feature Use Restrictions
The Service includes specialized features that involve the collection, processing, or enrichment of personal information. Your use of these features is subject to the requirements below in addition to Section 14. The Company is not responsible for, and does not control, your or your end customers' compliance with applicable law in connection with these features, and you assume sole responsibility therefor.
(a) Website Visitor Identification. The Service may include a tracking script or pixel ("Visitor ID Script") that, when installed on a website, identifies visitors and returns identifying information including names, phone numbers, email addresses, and related contact data. If you use the Visitor ID Script, you agree that you will, and you will require any end customer on whose website it is installed to:
(i) maintain a clear and conspicuous privacy policy on every website where the Visitor ID Script is installed that discloses the collection, processing, and use of visitor data, the categories of data collected, the purposes of collection, the categories of recipients, and the rights available to visitors under applicable law;
(ii) obtain all consents required by applicable law, including under the CCPA, CPRA, CIPA, the General Data Protection Regulation ("GDPR"), the United Kingdom Data Protection Act, and any other applicable wiretap, electronic communications, or privacy law, prior to activation of the Visitor ID Script;
(iii) display all required cookie banners, tracking notices, and "Do Not Sell or Share My Personal Information" or analogous opt-out mechanisms where required;
(iv) honor all consumer rights requests (including access, deletion, correction, and opt-out) received in connection with data collected by the Visitor ID Script;
(v) not install the Visitor ID Script on websites directed to children under thirteen (13) or otherwise subject to the Children's Online Privacy Protection Act ("COPPA");
(vi) not use Visitor ID data for any FCRA-regulated decision (including credit, employment, housing, insurance underwriting, or tenant screening), or for harassment, stalking, discrimination, or any unlawful purpose; and
(vii) immediately remove the Visitor ID Script from any property that is not, or ceases to be, in compliance with these requirements.
(b) Keyword Intent Search. The Service may provide keyword and intent search functionality that returns information about individuals or businesses based on inferred or observed search behavior in specified geographies and time windows ("Intent Data"). You agree that:
(i) Intent Data may be probabilistic, inferred, or aggregated, and the Company makes no warranty as to its accuracy, completeness, or fitness for any particular purpose;
(ii) you will use Intent Data solely for lawful business-to-business marketing, lead generation, and outreach purposes;
(iii) you will not use Intent Data for any FCRA-regulated decision or any other purpose prohibited by Section 14;
(iv) you will comply with all applicable consent, do-not-call, do-not-email, and anti-spam laws when contacting individuals or businesses identified through Intent Data; and
(v) you will maintain reasonable records of your outreach activities sufficient to demonstrate compliance with applicable law upon request.
(c) Skip Tracing and Property Data. The Service may include property data, owner identification, and skip-tracing functionality powered by licensed third-party data providers ("Skip Trace Data"). You agree that:
(i) you will use Skip Trace Data solely for lawful purposes consistent with the third-party providers' permitted uses, which expressly exclude FCRA-regulated decisions (credit, employment, insurance underwriting, tenant screening, or similar) unless you are independently authorized and licensed to use such data for those purposes;
(ii) you will not use Skip Trace Data for stalking, harassment, intimidation, doxxing, or any unlawful purpose;
(iii) you will comply with the DPPA, GLBA, FDCPA (where applicable), and all federal and state privacy laws governing the use of personal information;
(iv) you will not redistribute, resell, sublicense, sell, or export raw Skip Trace Data outside the Service, except as expressly permitted by the Company in writing;
(v) you will maintain procedures and obtain consents reasonably designed to ensure compliance with applicable laws when contacting individuals identified through Skip Trace functionality; and
(vi) you acknowledge that the Company's third-party data providers may impose additional terms, restrictions, and audit rights, and you agree to comply with any such terms communicated to you and to permit reasonable audits where required.
(d) Privacy Policy Requirement. If you use any feature described in this Section 15, you represent and warrant that you maintain a current, publicly accessible privacy policy that accurately discloses the collection and use of personal information consistent with how you and the Service use it.
(e) Indemnity. You will defend, indemnify, and hold the Company and its licensors and data providers harmless from any claim, regulatory action, fine, or liability arising from your use, or your end customers' use, of any feature described in this Section 15 in violation of these Terms or applicable law. This obligation is in addition to the indemnification obligations set forth in Section 19.
16. Intellectual Property; Feedback
All content, software, models, data outputs, designs, trademarks, and functionality of the Service are and remain the exclusive property of the Company or its licensors. Nothing in these Terms transfers ownership of any intellectual property to you.
If you provide feedback, suggestions, or ideas regarding the Service, you grant the Company a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable license to use such feedback for any purpose, without obligation, compensation, or attribution.
17. Third-Party Services and Links
The Service may integrate with or link to third-party websites, applications, data sources, and services. The Company does not control and is not responsible for any third-party service, its availability, content, terms, or practices. Your use of any third-party service is at your own risk and subject to that third party's terms.
18. Suspension and Termination
We may suspend, restrict, or terminate your access to the Service, with or without notice, for: (a) material breach of these Terms; (b) non-payment; (c) suspected fraud, abuse, or unlawful activity; (d) violation of Section 14, Section 15, or Section 26; or (e) as required by law or by an order of a court or governmental authority.
For material breaches that are reasonably curable, the Company will, where commercially practical, provide notice and a reasonable opportunity to cure, except in cases involving fraud, security risk, or legal compliance, where suspension or termination may be immediate and without notice.
Upon termination: (a) your license to access the Service ends immediately; (b) unused Wallet Funds are forfeited; (c) you remain liable for all fees incurred through the date of termination; and (d) all sections that by their nature should survive — including Sections 7, 10, 11, 13, 14, 15, 16, 19, 20, 21, 24, 25, 26, 28, and 31 — will survive.
You may cancel your account at any time as set forth in Section 5.
19. Indemnification
You agree to defend, indemnify, and hold harmless the Company, its officers, directors, employees, contractors, agents, affiliates, and licensors from any and all claims, demands, losses, liabilities, damages, judgments, settlements, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
(a) your access to or use of the Service; (b) your violation of these Terms; (c) your violation of any law or third-party right; (d) any content, data, or communications you submit, transmit, or send through the Service; or (e) any conduct of your end customers.
20. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
(a) IN NO EVENT WILL THE COMPANY OR ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
(b) THE COMPANY'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (i) THE TOTAL FEES YOU PAID TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (ii) ONE HUNDRED U.S. DOLLARS ($100).
(c) THESE LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
21. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DATA WILL BE ACCURATE OR COMPLETE. USE OF THE SERVICE IS AT YOUR SOLE RISK.
22. Governing Law and Venue
These Terms are governed by the laws of the State of Nevada, without regard to its conflict-of-law principles. Subject to Section 24, you and the Company submit to the exclusive jurisdiction of the state and federal courts located in Clark County, Nevada for any matter not subject to arbitration.
23. Changes to These Terms
We may modify these Terms from time to time. For material changes, we will provide at least fourteen (14) days' advance notice by email to your registered email address and/or by posting a conspicuous notice within the Service. The "Effective Date" above will be updated accordingly.
Your continued access to or use of the Service after the effective date of the revised Terms constitutes acceptance. If you do not agree to the revised Terms, your sole remedy is to discontinue use and cancel your account before the effective date.
24. Binding Arbitration
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
You and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or your relationship with the Company (each, a "Dispute") shall be resolved exclusively through binding individual arbitration, except as set forth below.
Administrator and Rules. The arbitration shall be administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules and, where applicable, its Consumer Arbitration Rules, as in effect at the time the arbitration is commenced. The AAA rules are available at www.adr.org.
Location. The arbitration shall take place in Clark County, Nevada, unless the parties agree otherwise or applicable law requires otherwise. Telephonic or video appearances are permitted.
Arbitrator Authority. The arbitrator shall have exclusive authority to resolve any Dispute, including any issue concerning the interpretation, scope, enforceability, or formation of this arbitration agreement. The arbitrator may award any relief that a court could award under applicable law on an individual basis.
Fees. Each party will bear its own attorneys' fees and costs unless the arbitrator determines otherwise under applicable law. Filing and arbitration fees shall be allocated as required by the applicable AAA rules; where those rules require the Company to pay any portion of the consumer's filing or arbitration fees, the Company will do so.
Carve-Outs. Either party may bring an individual claim in small-claims court for any matter within that court's jurisdiction. Nothing in this section prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property, confidential information, or to enforce Section 26.
Opt-Out. You may opt out of this arbitration agreement by sending written notice to the Company at the address in Section 29 within thirty (30) days of first agreeing to these Terms. The notice must include your name, account email, and a clear statement that you wish to opt out of arbitration.
25. Class Action Waiver
To the fullest extent permitted by law, you and the Company agree that any Dispute will be resolved on an individual basis and not as part of any class, consolidated, collective, or representative proceeding. The arbitrator may not consolidate claims of more than one person or preside over any form of class or representative proceeding.
You expressly waive any right to: (a) participate as a class representative or class member in any class action; (b) consolidate your claims with the claims of any other person; or (c) proceed in any representative capacity.
If this Class Action Waiver is found unenforceable in a particular case, then the entire arbitration provision in Section 24 shall be null and void as to that case only, and the Dispute shall be resolved in court under Section 22.
26. Non-Circumvention and Restricted Conduct
You agree not to, directly or indirectly:
(a) bypass, avoid, or circumvent the Company in order to access or use the Service outside an authorized account, or to obtain services, software, or data without proper authorization or payment; (b) engage with the Company's partners, vendors, contractors, data providers, or systems in a manner that avoids fees, restrictions, or contractual obligations established by the Company; (c) reverse engineer, decompile, disassemble, copy, replicate, scrape, or attempt to recreate any portion of the Service, its underlying code, models, or data structures; (d) use the Service, its outputs, or any information obtained through the Service to develop, train, market, or operate a product or service that is substantially similar to or competitive with the Service; or (e) solicit any client, vendor, or business relationship introduced to you through or as a result of the Service for any purpose outside the intended use of the Service.
Any violation of this Section constitutes a material breach and may result in immediate termination, forfeiture of access and Wallet Funds, and legal action seeking damages, disgorgement of profits, and injunctive relief.
27. Force Majeure
Neither party will be liable for any failure or delay in performance (excluding payment obligations) caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, pandemic, governmental action, labor disputes, internet or utility outages, third-party service failures, or cyberattacks.
28. Assignment
You may not assign or transfer these Terms or any rights or obligations hereunder without the Company's prior written consent. Any attempted assignment in violation of this section is void. The Company may assign these Terms in whole or in part without notice or consent, including in connection with a merger, acquisition, sale of assets, financing, or reorganization.
29. Notices
Notices to the Company must be sent in writing to: White Label Suite LLC, [Insert Mailing Address], Clark County, Nevada, with a copy to [email protected] (or such other address as the Company may designate). Notices to you may be sent to the email address on file for your account or posted within the Service, and will be deemed given when sent or posted.
30. DMCA / Copyright Complaints
If you believe content on the Service infringes your copyright, send a notice that complies with 17 U.S.C. § 512(c)(3) to our designated agent at:
31. General Provisions
Severability. If any provision of these Terms is found unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.
Waiver. No waiver of any provision will be effective unless in writing and signed by the Company. Failure to enforce any right is not a waiver of that right.
Entire Agreement. These Terms, together with the Privacy Policy and any order forms or written agreements between you and the Company, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements, communications, and understandings.
Headings. Section headings are for convenience only and have no legal effect.
No Third-Party Beneficiaries. These Terms do not create any third-party beneficiary rights.
Relationship. Nothing in these Terms creates a partnership, joint venture, employment, agency, or fiduciary relationship between you and the Company.