Terms of Service

1. Eligibility

You must be at least eighteen (18) years of age and legally capable of entering into a binding contract under applicable law. By using the Service, you represent and warrant that: (a) you meet these requirements; (b) you have not been previously suspended or removed from the Service; and (c) if you access the Service on behalf of an entity, you have authority to bind that entity to these Terms.

2. Account Registration and Responsibility

You agree to provide accurate, current, and complete information during registration and to maintain that information.

You are solely responsible for:

• maintaining the confidentiality of your account credentials;
• all activities, transactions, content, and communications under your account; and
• immediately notifying us of any unauthorized access or security breach.

We reserve the right to suspend, restrict, or terminate accounts containing inaccurate, misleading, or fraudulent information.

3. Use of the Service

The Service includes software, tools, integrations, data feeds, and related functionality designed to support lead generation, marketing, outreach, and business operations.

You agree to use the Service only for lawful purposes and in accordance with these Terms, any Acceptable Use Policy we publish, and all applicable laws and regulations.

4. Purchases and Payment Authorization

When making any purchase, you represent that:

• the billing and payment information you provide is accurate;
• you are authorized to use the selected payment method; and
• you authorize the Company and our payment processors to charge your payment method for all fees associated with your account, including recurring subscription fees and Wallet Fund purchases.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including in cases of suspected fraud, pricing errors, or unauthorized use.

5. Subscription Billing and Cancellation

Certain components of the Service are billed on a recurring subscription basis, monthly or annually. Subscriptions automatically renew at the then-current rate at the end of each billing cycle until canceled.

Cancellation. You may cancel your subscription at any time through your account settings or our support portal. Cancellation must be initiated before the start of the next billing cycle to avoid being charged for that cycle. Cancellation takes effect at the end of the current billing period, and you will retain access to the Service through the end of the period for which you have paid.

No refund for failure to cancel. Failure to cancel before renewal will result in the next billing cycle being charged in full, and no refund will be issued for that cycle.

6. Payment Terms

If a payment fails, we may suspend access to the Service until payment is successfully processed. We may attempt to reprocess failed payments and charge associated fees as permitted by law.

You are responsible for keeping your billing information current and for all applicable taxes, except taxes on the Company's net income.

7. Wallet and Account Funds

Certain features of the Service—including lead searches, data lookups, skip-tracing, and other usage-based functionality—are paid for using funds maintained in your account wallet (“Wallet Funds”).

Wallet Funds are pre-purchased, denominated in U.S. dollars, and deducted from your wallet balance as you use applicable features. You may use Wallet Funds for your own account or for any authorized sub-account under your control.

Wallet Funds may be added in bulk or through automatic top-up. If you enable automatic top-up, your saved payment method will be charged when your wallet balance falls below the threshold you select.

Wallet Funds are non-refundable, non-transferable, and have no cash value. Wallet Funds may not be withdrawn, redeemed for currency, transferred between accounts, or used outside the Service. Wallet Funds expire twelve (12) months after purchase.

Access to Wallet Funds requires an account in good standing. If your account is terminated for material breach of these Terms—including non-payment, fraud, abuse, or violation of Section 27—any unused Wallet Funds are forfeited without refund. Voluntary cancellation, closure, or termination by the account holder results in immediate forfeiture of any remaining Wallet Funds. Upon cancellation, the Wallet Funds balance will be reduced to zero and may not be reinstated, refunded, transferred, or credited toward a future account.

8. Free Trials

We may offer free trials at our discretion. If you provide a payment method to access a trial:

• you will not be charged during the trial period;
• we will send a notice to your registered email address at least three (3) days before the trial ends; and
• at the end of the trial, you will be automatically charged the applicable subscription fee unless you cancel before the trial ends.

We reserve the right to modify, limit, or terminate any free trial offer at any time.

9. Fee Changes

The Company may modify pricing for the Service at any time, including subscription fees, usage-based features, Wallet Fund deduction rates, and other components of the Service.

Usage-Based Fees. Pricing for usage-based features and Wallet Fund deduction rates may change at any time, effective upon posting within the Service or on the applicable pricing page. Wallet Funds will be deducted at the rate in effect when each transaction occurs. By using a usage-based feature, you accept the rate displayed or applied at the point of use.

Subscription Fees. Changes to recurring subscription fees take effect at the next billing cycle following posting of updated pricing within the Service or on the Company's website. Your continued use after the effective date constitutes acceptance. If you do not accept the updated subscription fee, your sole remedy is to cancel before the next billing cycle.

Except where applicable law requires otherwise, posting updated pricing within the Service or on the Company's website constitutes sufficient notice.

10. Refund Policy

Due to the digital, on-demand nature of the Service, all sales are final and no refunds are issued.

No refunds will be issued for:

• partial usage of any subscription period or service;
• unused, expired, or forfeited Wallet Funds;
• failure to cancel before renewal;
• accounts terminated for breach of these Terms; or
• chargebacks initiated without first contacting Company support to seek resolution.

Initiating a chargeback or payment dispute without first attempting to resolve the issue through our support portal constitutes a material breach and may result in immediate termination, forfeiture of access and Wallet Funds, and recovery of associated costs and fees, to the extent permitted by law.

11. License Grant; Ownership; White-Label Use

Subject to your compliance with these Terms and timely payment of all fees, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business purposes during your subscription term, except for authorized reseller and white-label rights expressly granted under Sections 12 and 13.

The Service is licensed, not sold. The Company and its licensors retain all right, title, and interest in the Service, including all software, source code, models, data structures, designs, branding, trademarks, trade secrets, and intellectual property. No rights are granted except as expressly stated in these Terms.

White-Label Use. Where the Service includes white-label functionality, an authorized Reseller may present the Service to End Customers under the Reseller's own brand, name, logo, and domain in accordance with the features the Company makes available. A Reseller may not:

• claim ownership or authorship of the underlying software, platform, code, infrastructure, or intellectual property;
• represent itself as White Label Suite LLC or any affiliated brand;
• make warranties, representations, or guarantees regarding the Service beyond those expressly authorized by the Company in writing; or
• remove, obscure, or alter proprietary notices embedded in the Service except through authorized white-label features.

12. Reseller Program and MAP Policy

If you are licensed as a Reseller:

• your reseller license is non-transferable;
• you may not sell, sublicense, assign, or distribute reseller rights to a third party;
• multi-tier reselling is prohibited; and
• you may not bundle, package, or merge your reseller license into another product, course, coaching program, or offering without the Company's prior written consent.

Any sale or transfer of your business does not transfer your reseller license. The acquiring party must establish a new account and accept the then-current Terms unless the Company expressly approves a transfer in writing.

Minimum Advertised Price Policy. Each Reseller must comply with the then-current White Label Suite Minimum Advertised Price Policy (“MAP Policy”), which is incorporated into these Terms by reference. The MAP Policy may be posted on the Company's website, provided through the reseller portal, or otherwise communicated to Resellers. A violation of the MAP Policy constitutes a breach of these Terms and may result in the remedies stated in that policy and these Terms. If the MAP Policy conflicts with these Terms regarding advertised pricing or MAP enforcement, the MAP Policy controls on that subject. If these Terms conflict with the MAP Policy on any other subject, these Terms control.

Violation of this Section constitutes a material breach and may result in suspension or termination, forfeiture of access and Wallet Funds, and activation of the End Customer continuity provisions in Section 19.

13. Reseller Responsibilities and Required End Customer Terms

As a Reseller, you agree to:

• make no claims, warranties, or guarantees regarding the Service beyond those expressly authorized by the Company;
• maintain a written agreement with each End Customer that complies with this Section and applicable law;
• maintain and enforce your own published refund and cancellation policies with End Customers;
• keep Company pricing, discount structures, internal documentation, and confidential materials confidential;
• remain responsible for support, billing, refunds, taxes, and customer-service obligations to End Customers except to the extent WLS expressly assumes an obligation under Section 19; and
• defend, indemnify, and hold the Company harmless from claims, losses, or liabilities arising from your conduct, your End Customers' conduct, or representations made outside the scope authorized by the Company.

Your written agreement with each End Customer must, at minimum:

• require the End Customer to use the Service in compliance with these Terms, applicable acceptable-use requirements, and applicable law;
• disclose that the white-labeled service relies on third-party technology, infrastructure, data, and service providers;
• authorize you to provide WLS with account, contact, usage, configuration, support, and other information reasonably necessary to operate, secure, support, transition, or terminate the End Customer's account;
• identify WLS as an intended third-party beneficiary solely with respect to provisions governing acceptable use, intellectual property, suspension, data access, account continuity, and account transition;
• disclose and authorize the account-continuity process in Section 19, including WLS's right to assume administration temporarily following a qualifying event;
• permit the End Customer's Service account and applicable account data to be transferred to WLS or another authorized Reseller during the Section 19 transition process;
• explain that continued paid service directly from WLS is optional and requires the End Customer to affirmatively elect continuation and provide or confirm valid billing authorization;
• state that the End Customer may decline direct service from WLS and may request eligible data export or account closure during the transition period, subject to these Terms, technical feasibility, applicable law, and valid data-retention obligations; and
• obtain all consents and authorizations required for the Reseller and WLS to process End Customer information and administer the account as described in these Terms.

The Company may require reasonable evidence that your End Customer agreement contains these provisions. Failure to use a compliant End Customer agreement does not limit any suspension, security, or protective action WLS may otherwise take, but the Reseller remains responsible for any resulting claim, loss, charge, refund, or liability.

14. Compliance with Laws and Acceptable Use

You agree to comply with all applicable laws, including the U.S. CAN-SPAM Act; Telephone Consumer Protection Act (“TCPA”); Fair Credit Reporting Act (“FCRA”); Driver's Privacy Protection Act (“DPPA”); Gramm-Leach-Bliley Act (“GLBA”); Fair Debt Collection Practices Act (“FDCPA”); applicable data privacy and electronic-communications laws; intellectual property laws; and the laws of each jurisdiction in which you operate or contact end users.

You may not use the Service to:

• send unsolicited or unlawful communications;
• engage in fraud, harassment, stalking, intimidation, discrimination, or deceptive practices;
• access, scrape, or harvest data outside the intended use of the Service;
• reverse engineer, decompile, or attempt to derive source code or underlying models;
• introduce malware, viruses, or harmful code;
• circumvent security measures, rate limits, or usage controls; or
• use the Service for a purpose prohibited by an upstream data provider, including FCRA-regulated decisions involving credit, employment, housing, insurance underwriting, or tenant screening, unless expressly authorized in writing.

You are solely responsible for how you and your End Customers use data obtained through the Service. Feature-level restrictions appear in Section 15.

15. Specific Feature Use Restrictions

The Service includes specialized features involving the collection, processing, or enrichment of personal information. Your use is subject to this Section in addition to Section 14. You assume responsibility for your and your End Customers' legal compliance.

(a) Website Visitor Identification

The Service may include a tracking script or pixel (“Visitor ID Script”) that identifies website visitors and returns information such as names, phone numbers, email addresses, and related contact data. If you use the Visitor ID Script, you agree that you will, and will require each applicable End Customer to:

• maintain a clear and conspicuous privacy policy on every website where the script is installed, accurately disclosing data collection, processing, uses, recipients, and consumer rights;
• obtain all consents required by applicable privacy, wiretap, electronic-communications, and tracking laws before activation;
• display required cookie banners, tracking notices, and opt-out mechanisms;
• honor applicable access, deletion, correction, and opt-out requests;
• not install the script on websites directed to children under thirteen (13) or otherwise subject to the Children's Online Privacy Protection Act (“COPPA”);
• not use Visitor ID data for FCRA-regulated decisions, harassment, stalking, discrimination, or unlawful purposes; and
• immediately remove the script from any property that does not comply with these requirements.

(b) Keyword Intent Search

The Service may provide keyword and intent-search functionality returning information about individuals or businesses based on inferred or observed search behavior in specified geographies and time windows (“Intent Data”). You agree that:

• Intent Data may be probabilistic, inferred, or aggregated, and the Company does not warrant its accuracy, completeness, or fitness for a particular purpose;
• you will use Intent Data only for lawful marketing, lead-generation, and outreach purposes;
• you will not use Intent Data for FCRA-regulated decisions or purposes prohibited by Section 14;
• you will comply with applicable consent, do-not-call, do-not-email, and anti-spam laws; and
• you will maintain reasonable outreach records sufficient to demonstrate compliance upon request.

(c) Skip Tracing and Property Data

The Service may include property data, owner identification, and skip-tracing functionality powered by licensed third-party data providers (“Skip Trace Data”). You agree that:

• you will use Skip Trace Data solely for lawful purposes consistent with provider-permitted uses, which exclude FCRA-regulated decisions unless you are independently authorized and licensed for those purposes;
• you will not use Skip Trace Data for stalking, harassment, intimidation, doxxing, or unlawful purposes;
• you will comply with the DPPA, GLBA, FDCPA where applicable, and other applicable privacy laws;
• you will not redistribute, resell, sublicense, sell, or export raw Skip Trace Data outside the Service except as expressly permitted by the Company in writing;
• you will maintain procedures and obtain consents reasonably designed to ensure legal compliance when contacting identified individuals; and
• you acknowledge that third-party providers may impose additional terms, restrictions, and audit rights, and you agree to comply with communicated requirements and permit reasonable audits where required.

(d) Privacy Policy Requirement

If you use any feature described in this Section, you represent and warrant that you maintain a current, publicly accessible privacy policy accurately disclosing your collection and use of personal information.

(e) Indemnity

You will defend, indemnify, and hold the Company, its licensors, and data providers harmless from any claim, regulatory action, fine, or liability arising from your or an End Customer's use of a feature described in this Section in violation of these Terms or applicable law. This obligation is additional to Section 20.

16. Intellectual Property; Feedback

All content, software, models, data outputs, designs, trademarks, and functionality of the Service remain the exclusive property of the Company or its licensors. Nothing in these Terms transfers intellectual-property ownership to you.

If you provide feedback, suggestions, or ideas regarding the Service, you grant the Company a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable license to use that feedback for any purpose without obligation, compensation, or attribution.

17. Third-Party Services and Links

The Service may integrate with or link to third-party websites, applications, data sources, and services. The Company does not control and is not responsible for a third-party service, its availability, content, terms, or practices. Your use of a third-party service is at your own risk and subject to its terms.

18. Suspension and Termination

We may suspend, restrict, or terminate your access to the Service, with or without notice, for:

• material breach of these Terms or the MAP Policy;
• non-payment;
• suspected fraud, abuse, or unlawful activity;
• violation of Section 14, Section 15, or Section 27;
• insolvency, dissolution, cessation of business, abandonment of End Customers, or inability or unwillingness to provide required End Customer support;
• conduct that creates a material security, legal, financial, operational, or reputational risk to the Company or End Customers; or
• action required by law or governmental order.

For reasonably curable material breaches, the Company will, where commercially practical, provide notice and a reasonable opportunity to cure. Suspension or termination may be immediate in cases involving fraud, intentional MAP circumvention, repeated violations, security risk, legal compliance, abandonment, or a material threat to End Customers or the Service.

Upon termination: (a) your license ends immediately; (b) unused Wallet Funds are forfeited; (c) you remain liable for fees incurred through termination; and (d) provisions that by their nature should survive—including Sections 7, 10 through 16, and 19 through 32—will survive.

Termination or suspension of a Reseller may also activate Section 19.

You may cancel your account as set forth in Section 5.

19. End Customer Continuity, Administration, and Transition

19.1 Purpose and Qualifying Events

This Section is intended to reduce interruption, abandonment, data loss, and customer harm when a Reseller can no longer provide the Service.

The rights in this Section may be exercised when a Reseller is suspended or terminated for cause, including material breach, non-payment, fraud, abuse, unlawful conduct, a MAP Policy violation, intentional circumvention, insolvency, dissolution, abandonment, cessation of business, or inability or unwillingness to support End Customers (each, a “Qualifying Event”). These rights do not ordinarily apply to a voluntary cancellation by a Reseller in good standing unless the Company and Reseller agree otherwise or action is reasonably necessary to protect End Customers, data, security, or legal compliance.

19.2 Temporary Administrative Control

Following a Qualifying Event, WLS may, without further consent from the Reseller:

• suspend, restrict, or remove the Reseller's administrative access;
• assume temporary administration of affected End Customer accounts;
• preserve, secure, isolate, migrate, or maintain affected accounts and eligible account data;
• maintain Service availability during a transition period of up to thirty (30) days;
• disable branding, integrations, automations, users, features, or functionality where reasonably necessary for security, compliance, continuity, or technical operation;
• communicate directly with affected End Customers about the Qualifying Event, Service status, account security, data, billing, migration, and continuation options; and
• facilitate transfer to WLS or another authorized Reseller.

The Reseller irrevocably authorizes WLS to take these actions after a Qualifying Event and must not interfere with, obstruct, misrepresent, or prevent an End Customer's transition choice.

19.3 Thirty-Day End Customer Election Period

WLS may provide affected End Customers with up to thirty (30) days to choose among available options, which may include:

• continuing the applicable Service directly with WLS;
• transferring the account to another authorized WLS Reseller;
• requesting export of eligible End Customer data, where technically available and legally permitted; or
• discontinuing the Service and closing the account.

WLS may determine the available options based on technical feasibility, account status, legal restrictions, third-party provider requirements, and the nature of the Qualifying Event.

An End Customer's failure to make an election within the stated period may result in suspension, closure, deletion, or de-identification of the account and eligible account data, subject to applicable law, the Privacy Policy, backup cycles, legal holds, and data-retention obligations. WLS is not obligated to provide Service without payment or beyond the transition period.

19.4 Billing Does Not Transfer Automatically

Temporary administration of an End Customer account does not, by itself, transfer the End Customer's billing relationship to WLS.

An End Customer who elects to continue directly with WLS must affirmatively authorize the new or transferred billing relationship and provide or confirm a valid payment method and any authorization required by applicable law, payment-network rules, or the applicable payment processor.

WLS will not initiate recurring charges to an End Customer solely because WLS assumed temporary account administration. Existing payment credentials may be used by WLS only where the End Customer has affirmatively authorized continued billing and the credentials may lawfully and technically be transferred or used by WLS.

If the End Customer does not authorize billing within the election period, WLS may suspend or discontinue paid Service at the end of any prepaid period or transition period, whichever occurs first, subject to applicable law.

Unless WLS expressly agrees otherwise in writing, the Reseller remains solely responsible for all charges, refunds, credits, taxes, disputes, representations, service commitments, and payment obligations arising before WLS establishes a direct billing relationship with the End Customer. WLS does not assume the Reseller's debts or contractual liabilities merely by administering or transitioning an account.

19.5 Account and Data Rights

Temporary administration or transfer under this Section does not transfer ownership of an End Customer's business, content, intellectual property, or legally owned data to WLS. WLS receives only the rights reasonably necessary to host, process, secure, support, administer, migrate, export, or terminate the account in accordance with these Terms, the Privacy Policy, applicable agreements, and applicable law.

The Reseller must promptly provide information, credentials, configuration details, End Customer contact information, records of customer elections, and other reasonable cooperation needed to complete a lawful transition. The Reseller may not withhold End Customer information or account access as leverage in a dispute with WLS or an End Customer, except where required by law.

WLS may decline to transfer data or account access when reasonably necessary to address security, fraud, unlawful use, unpaid amounts owed directly to WLS, a legal hold, provider restrictions, or competing ownership claims. WLS may require identity, authority, or ownership verification before completing a transfer or export.

19.6 End Customer Choice and No Reseller Veto

An affected End Customer may choose an available continuation, transfer, export, or closure option. The Reseller's further approval is not required for WLS to honor the End Customer's verified choice after a Qualifying Event.

The Reseller waives any right to enjoin, block, or interfere with WLS's good-faith exercise of this Section, but retains any independent claim it may have against WLS or the End Customer that does not require interruption of the End Customer's account or Service.

19.7 No Guarantee of Continuity

WLS will use commercially reasonable efforts to facilitate continuity but does not guarantee that every account, feature, integration, domain, payment arrangement, automation, dataset, or third-party service can be preserved or transferred. WLS is not liable for interruption or loss arising from a Qualifying Event, Reseller noncooperation, an End Customer's failure to elect or authorize billing, third-party restrictions, or actions reasonably taken under this Section, except to the extent liability cannot lawfully be excluded.

20. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its officers, directors, employees, contractors, agents, affiliates, licensors, and data providers from claims, demands, losses, liabilities, damages, judgments, settlements, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:

• your access to or use of the Service;
• your violation of these Terms, the MAP Policy, or an incorporated policy;
• your violation of law or a third-party right;
• content, data, or communications you submit, transmit, or send through the Service;
• conduct of your End Customers;
• your End Customer agreements, billing, refunds, representations, or customer-service obligations; or
• a transition under Section 19 to the extent a claim results from your failure to obtain required End Customer disclosures, permissions, consents, or authorizations.

21. Limitation of Liability

To the maximum extent permitted by applicable law:

(a) The Company and its affiliates, officers, employees, agents, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of profits, revenue, data, goodwill, customers, or business opportunities, under any legal theory, even if advised of the possibility.

(b) The Company's total cumulative liability arising from these Terms or the Service will not exceed the greater of: (i) the fees you paid to the Company during the twelve (12) months immediately preceding the event giving rise to the claim; or (ii) one hundred U.S. dollars ($100).

(c) These limitations apply even if a remedy fails of its essential purpose.

22. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, express or implied. The Company disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, availability, and warranties arising from course of dealing or usage of trade.

The Company does not warrant that the Service will be uninterrupted, error-free, or secure, or that data will be accurate or complete. Use is at your sole risk.

23. Governing Law and Venue

These Terms are governed by Nevada law, without regard to conflict-of-law principles. Subject to Section 25, you and the Company submit to the exclusive jurisdiction of state and federal courts in Clark County, Nevada for matters not subject to arbitration.

24. Changes to These Terms and Incorporated Policies

We may modify these Terms from time to time. For material changes, we will provide at least fourteen (14) days' advance notice by email to your registered address and/or through a conspicuous notice within the Service, except that changes required by law, security concerns, third-party provider requirements, or changes to usage-based pricing may take effect sooner where reasonably necessary.

The effective date will be updated accordingly. Continued access or use after the effective date constitutes acceptance. If you do not agree, your sole remedy is to discontinue use and cancel before the effective date.

The MAP Policy and other incorporated policies may be updated according to their own terms. Continued participation in the applicable program after an update takes effect constitutes acceptance, subject to applicable law.

25. Binding Arbitration

Please read this Section carefully. It affects your legal rights, including your right to file a lawsuit in court.

You and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or your relationship with the Company (“Dispute”) will be resolved exclusively through binding individual arbitration, except as stated below.

Administrator and Rules. Arbitration will be administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules and, where applicable, Consumer Arbitration Rules in effect when arbitration begins. Rules are available at adr.org.

Location. Arbitration will take place in Clark County, Nevada, unless the parties agree otherwise or applicable law requires otherwise. Telephone or video appearances are permitted.

Arbitrator Authority. The arbitrator has exclusive authority to resolve any Dispute, including issues concerning interpretation, scope, enforceability, or formation of this arbitration agreement. The arbitrator may award relief available from a court under applicable law on an individual basis.

Fees. Each party will bear its own attorneys' fees and costs unless the arbitrator determines otherwise under applicable law. Filing and arbitration fees will be allocated under applicable AAA rules.

Carve-Outs. Either party may bring an individual claim in small-claims court within its jurisdiction. Either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property or confidential information, enforce Section 27, or prevent unauthorized interference with an End Customer transition under Section 19.

Opt-Out. You may opt out of arbitration by sending written notice to the address in Section 30 within thirty (30) days after first agreeing to these Terms. The notice must include your name, account email, and a clear statement that you opt out of arbitration.

26. Class Action Waiver

To the fullest extent permitted by law, you and the Company agree that each Dispute will be resolved individually and not as part of a class, consolidated, collective, or representative proceeding. The arbitrator may not consolidate multiple persons' claims or preside over a class or representative proceeding.

You waive any right to participate as a class representative or member, consolidate your claims with another person's claims, or proceed in a representative capacity.

If this waiver is unenforceable in a particular case, Section 25 will be void only for that case, and the Dispute will be resolved in court under Section 23.

27. Non-Circumvention and Restricted Conduct

You agree not to, directly or indirectly:

• bypass or circumvent the Company to access or use the Service outside an authorized account or obtain services, software, or data without authorization or payment;
• engage with Company partners, vendors, contractors, data providers, or systems to avoid Company fees, restrictions, or contractual obligations;
• reverse engineer, decompile, disassemble, copy, replicate, scrape, or attempt to recreate any portion of the Service, code, models, or data structures;
• use the Service, outputs, or information obtained through it to develop, train, market, or operate a substantially similar or competitive product or service;
• solicit a client, vendor, or business relationship introduced through the Service for a purpose outside the Service's intended use;
• obstruct, mislead, or interfere with WLS communications or actions under Section 19;
• direct an End Customer to delete, conceal, transfer, or alter account information to defeat a lawful transition; or
• publicly advertise or structure an offer in violation of the MAP Policy.

Violation constitutes a material breach and may result in immediate termination, forfeiture of access and Wallet Funds, transition action under Section 19, and legal action seeking damages, disgorgement, or injunctive relief.

28. Force Majeure

Neither party will be liable for failure or delay, excluding payment obligations, caused by events beyond reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, pandemic, governmental action, labor disputes, internet or utility outages, third-party service failures, or cyberattacks.

29. Assignment

You may not assign or transfer these Terms or related rights or obligations without the Company's prior written consent. Any attempted assignment in violation of this Section is void.

The Company may assign these Terms in whole or part without notice or consent, including in connection with a merger, acquisition, asset sale, financing, reorganization, or transfer of the Service. The Company may also transfer or delegate its rights and obligations concerning End Customer account administration and transition to an affiliate, successor, service provider, or authorized Reseller, subject to applicable law and Section 19.

30. Notices

Notices to the Company must be sent in writing to:

Notices to you may be sent to the email address associated with your account or posted within the Service and will be deemed given when sent or posted, except where applicable law requires otherwise.

Operational notices to an End Customer under Section 19 may be sent to contact information maintained in the applicable account or supplied by the Reseller.

31. DMCA / Copyright Complaints

If you believe content on the Service infringes your copyright, send a notice complying with 17 U.S.C. § 512(c)(3) to our designated agent at [email protected].

32. General Provisions

Severability. If a provision is unenforceable, it will be enforced to the maximum permitted extent, and remaining provisions will remain effective.

Waiver. A waiver is effective only if in writing and signed by the Company. Failure to enforce a right is not a waiver.

Entire Agreement. These Terms, the Privacy Policy, MAP Policy, incorporated policies, applicable order forms, and written agreements between you and the Company constitute the entire agreement regarding the Service and supersede prior agreements, communications, and understandings on that subject.

Order of Precedence. An executed order form or separately signed agreement controls over these Terms only to the extent it expressly identifies the provision it modifies. The MAP Policy controls concerning minimum advertised pricing and MAP enforcement. These Terms control on all other subjects unless a later signed agreement expressly states otherwise.

Headings. Headings are for convenience and have no legal effect.

No Third-Party Beneficiaries. Except for the limited rights expressly granted to WLS under a Reseller's End Customer agreement and the protections granted to Company affiliates, licensors, data providers, and indemnified parties, these Terms do not create third-party beneficiary rights.

Relationship. Nothing in these Terms creates a partnership, joint venture, employment, agency, or fiduciary relationship between you and the Company. A Reseller is an independent contractor and has no authority to bind the Company.

Electronic Communications and Signatures. You consent to transact electronically and receive agreements, disclosures, and notices electronically. Electronic acceptance and signatures have the same effect as handwritten signatures to the extent permitted by law.

33. Contact

For questions regarding these Terms, contact: