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Manage Subscriptions

This tutorial teaches you how to Manage Subscriptions.

How To Manage Subscriptions

Objective

This is a step-by-step guide for managing subscribers and accounts within the White Label Suite software.

Step 1: Access Subscriptions

  • Navigate to the White Label Suite section of your program.

  • Click on the Subscriptions button located on the left side of the screen.

Step 2: Log in as a User

  • Find the user account you want to manage.

  • Click on the log in as user icon (a doorway with an arrow) next to their name.

  • You will be logged into their account to view and understand their experience.

Step 3: Edit Subscription

  • Select the user account you wish to edit.

  • Click on the Edit button.

  • Update their name, email, and password as needed.

  • Change their subscription plan if required.

Step 4: Manage Credits

  • If needed, add additional credits to the user’s account.

  • Enter the amount of credits you wish to add (e.g., 2,000 credits).

  • Note that this will draw from your available credit pool.

Step 5: Extend or Expire License

  • If the user needs an extension, adjust the expiration date of their license.

  • Alternatively, if the user stops paying, you can set their license to expire.

Step 6: Delete Account

  • For inactive users, click on the Delete button.

  • The account will be moved to the canceled subscribers section.

Step 7: Review Changes

After making changes, ensure you click Update to save the modifications.

Step 8: Manage Subscriber Dashboard

Monitor and manage all active and canceled subscribers from the Subscriptions panel.