Onboarding Completion

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Add Your Team, !

Manage Team Members

This tutorial teaches you how to Manage Team Members.

How To Manage Team Members

Objective

This is a step-by-step guide for adding team members to your account or managing multi-user licenses for clients.

Step 1: Access Manage Team

  • Log in to your account.

  • Click on Manage Team located in the top right-hand corner of your account dashboard.

Step 2: Add New Users

  • Click on Add New User.

  • Enter the first name, last name, email, password, and username for the new team member.

Step 3: Set Access Levels

Specify the areas of the program that the new user will have access to.

Step 4: Understand Credit Pool Usage

  • If adding users to a multi-user license, note that all users will draw from the same pool of credits.

  • For individual team accounts, each member can have their own separate pool of credits.

Step 5: Manage Multi-User Licenses

For a multi-user license, the account owner can add multiple users who will share the single credit pool associated with that license.

Step 6: Set Up Multi-User Accounts for Clients

When selling multi-user licenses to clients, they can use the Manage Team feature to add their team members, who will also draw from a shared credit pool.

Step 7: Review and Adjust

  • Regularly review team member access and credit usage.

  • Make adjustments as necessary to ensure proper access and credit management.